Grievance Mechanism for Persons with Disabilities
Mr. Lokendra Sahu, Proprietor of Finomint Financial Services, has set up a dedicated grievance redressal mechanism for accessibility-related complaints from persons with disabilities (PwDs), in compliance with SEBI's circular.
Acknowledged within 2 working days
Resolved within 15 working days
Dedicated Channels
Three ways to reach us specifically for accessibility-related grievances.
Web Form
finomintresearch.com/accessibility Update this link once the form is liveProcess & Timelines
1
We acknowledge your grievance
Every accessibility-related complaint is acknowledged as soon as it's received.
Within 2 working days2
We respond with a resolution
You'll receive a resolution, or a substantive response, on your grievance.
Within 15 working days3
If it's more complex
Where an issue genuinely needs more time to resolve, we'll clearly communicate the revised timeline to you rather than leave you waiting.
Escalation Matrix
1
Nodal Officer
Level 1 — accessibility grievances
Only one level is currently designated. If your source document adds further escalation levels later, this section is built to extend — just add another numbered card below this one.