Skip to main content

FinoMint Financial Services

Index Options Research — Finomint
Grievance Mechanism for Persons with Disabilities – FinoMint Financial Services

Grievance Mechanism for Persons with Disabilities

Mr. Lokendra Sahu, Proprietor of Finomint Financial Services, has set up a dedicated grievance redressal mechanism for accessibility-related complaints from persons with disabilities (PwDs), in compliance with SEBI's circular.

Acknowledged within 2 working days Resolved within 15 working days

Dedicated Channels

Three ways to reach us specifically for accessibility-related grievances.

Helpline

+91 70492 52550 Mon–Fri, 9:30 AM – 6:00 PM

Web Form

finomintresearch.com/accessibility Update this link once the form is live

Process & Timelines

1

We acknowledge your grievance

Every accessibility-related complaint is acknowledged as soon as it's received.

Within 2 working days
2

We respond with a resolution

You'll receive a resolution, or a substantive response, on your grievance.

Within 15 working days
3

If it's more complex

Where an issue genuinely needs more time to resolve, we'll clearly communicate the revised timeline to you rather than leave you waiting.

Escalation Matrix

1

Nodal Officer

Level 1 — accessibility grievances
Only one level is currently designated. If your source document adds further escalation levels later, this section is built to extend — just add another numbered card below this one.